Lovely staff and great venue for conferences and near shopping center though I have never had time to go. Good atmosphere through out. THE bed was very very uncomfortable but all else was good. WIth[More] the heating off the room was a good temp.
THey are trying with food but it is NOT GOOD. IT is really poor and not tastey. Higher quality is required. THe price of it is not low so should deliver much more skill and taste.[Less]
accomodation and dining
My stay at the Brent Cross Holiday Inn was good. The staff was courteous and accommodating. The room was a standard double bed room.
What stood out was the quality of food from the restaurant in the[More] lobby. The pasta dishes and sandwiches were better than expected.[Less]
Thank you for a excellent stay. Room and associated facilities were excellent and of the usual high standard one expects with IHG. the shuttle service between the tube station and the hotel is[More] another example of excellent customer service that is much appreciated. All staff friendly and informative. The only negative comment I would post is the standard of the steak sandwich I ordered from the bar, poor value for money however this did not detract from my stay and when I visit London next, I will definitely stay in this hotel again[Less]
One of the best in the area
By mr jagos
One of the best hotels in the area with staff to match !! Beautiful spa , the club lounge is very good nice drinks and snacks always available , room service food we had was first class and cooked to[More] perfection , the junior suite I highly recommend ... Thank you to all the staff that looked after us.[Less]
Hotel Staff was Excellent!
The Hotel staff exceeded my expectations at every level. I stayed at this Hotel for business and my colleagues and I were greeted as we came in from our international flight with great warmth and[More] friendliness.They were very accommodating and made dinner reservations at the Hotel Restaurant that evening since we were new to the area.
They accommodated every request with great pleasure and went above and beyond to make sure our requests were satisfied and were genuinely interested in ensuring we were taken care of.
The accommodations were terrific along with the outstanding service of the Hotel Staff. I definitely would recommend staying at this location to other colleagues.
Thanks for an outstanding stay![Less]
simply the best
By mr jagos
Great hotel and staff , we had a fantastic stay highly recommend staying here..Samantha on reception looked after us and made our stay thank you[Less]
value for money
Nice location, very close to north Acton tube station. Hotel facilities excellent, staff also great. Breakfast was amazing and full of hot and continental items. Really liked the hotel.[Less]
Well positioned within an easy walk from North Acton tube station on the Central Line and staffed by an attentive team[Less]
By Gainsborough 67
I was a little bit disappointed that you had to pay for car parking. And WiFi was only free for 30 mind. Needs a bit off tidying up a bit scruffy in places[Less]