Anyone who has read my reviews over the years knows that I am a loyal member of the IHG program because I love Intercontinental hotels. If there is an IHG where ever I travel, that is where you can
find me. Thus I was very excited to be staying at 3 Intercontinental hotels while in the United Kingdom. My first stay was at the 'London Park Lane' and the whole experience was extraordinary. I then passed a week in Scotland and was hoping that after the 'Park Lane'...this newest member to IHG in the United Kingdom would live up to my expectations. All I can say is...Oui, Dah, Si ...YES! First, the acknowledgment of my 'Platinum Ambassador Status' was as outstanding as when I arrived in London at the 'Park Lane'. In fact, I used points to pay for the room at this hotel which entitled me to a standard with a one level upgrade as I was Platinum. Cheri, the wonderful receptionist at the check-in station made a big fuss over my status and thanked me for my loyalty and promptly put me from a standard to a top level upgrade of the 'Premium Room with view over Canary Wharf' (just under the suite) with the most magnificent views of the Thames from all of our windows. She is a true credit to the IHG team as was Kia (I hope I got that right) and Eva in the lounge and Claudio who was a concierge formidable!
This hotel that is in Greenwich, is in an area where hotels and access to other areas of London are going up so rapidly that if you are going to London and want 5* luxe at an amazing price and don't mind a 10 minute tube ride to wherever you want to go...I'd grab a reservation because I envision this hotel, once this area is truly discovered by tourists, to be rated as one of the top hotels in London. The hotel is simply innovative, and modern design of the highest level with a sense of warmth that you feel throughout the hotel. It is simply that new, shiny and so sparkling I dare say you could have your dinner while sitting on the floor :) So many comfortable nooks and crannies to sit and relax with tea or a drink through out the hotel, as well. The lounge is a must as the 'Full Breakfast' ...Full Tea....and the fine champagnes and wines with appetizers in the evening make it a place you look forward to returning. And the views whist you are sipping that glass of wine. One night my partner was not feeling well and Kia (I hope I remembered her name correctly) couldn't have been more accommodating and helpful and truly did all she could to help...and I have a feeling she was staying past her time to leave for the day. Our room was as fashionable and sparkling clean as you would expect a 5* luxe hotel to provide but as I said...those views are absolutely amazing of the Thames and the city. We were constantly being brought water, fruit and chocolates being part of the loyalty club. Such a generous hotel in general! There are three restaurants and the dinner from the 'Market Brasserie' was excellent. Taking a drink on the 18th floor of the chic 'nightclub' is a great way to end the day looking out at London's twinkling lights. Fitness center, spa, pool...all high-end state of the art without sparing any expense. The rooms were quiet and that 'IHG king size bed' is always the best to lull you to sleep. I couldn't have asked for a better stay. Another 'Intercontinental experience' at its best. [Less]