The hotel was easy to find and although there wasn't any parking available in the car park, the staff kindly advised where was best to park.
We weren't told about the refurb of the dining area
prior to booking which came as a surprise when we arrived. And our additional requests of a crib wasn't fulfilled. Once we had the crib in the room, there wasn't much space to walk around, I feel that if it was considered before we had checked in, we may have been in a slightly bigger room.
My husband and I had an unusually bad nights sleep due to the heat in the room, the air con didn't make much difference either.
Despite this, my family and I still enjoyed our brief stay at the hotel and the location was perfect for what we needed. The staff were very great- I couldn't fault their attentiveness and willingness to help.
This hotel is great if you are visiting Harry Potter World as it is only a short drive away! [Less]