The staff were polite and helpful, the room clean and comfortable, its been a while since we'd stayed in a Holiday Express, I'm not saying there were any issues previously because that isn't the
case, they just weren't available. From the moment we booked into the hotel to the morning we left, I can honestly say the staff were pleasant, helpful even genuine in their approach to us as guests, from the ladies behind the desk, and the bar, to the lady who took our orders for evening meals and served us, even to the young lad who cleared the tables after breakfast. They were a credit to the hotel.
The room was clean well maintained, the shower and toilet were spotless. I would recommend this hotel to anyone planning on staying in the area of the Excel. [Less]