Nice staff, easy check in process, nice restaurant and bar off lobby. The room was clean and modern, lacked a refrigerator but they have ice machines. The room was comfortable and quiet environment[More] overall a nice stay.[Less]
We checked in at 11.00am thanks to great staff at front desk who also provided their free shuttle to Staten Island ferry terminal. The hotel is a 30 minute drive away from the ferry terminal but the[More] drivers were on time and were friendly and efficient.
My only issue with the hotel was the noise from the other rooms, people full of their own self importance who seem to think that every other room on the 5th floor wants to hear them. Noise with doors closing seemed to reverberate throughout the other rooms making it a sleepless night with people coming and going at all hours.
The staff were what made our stay very pleasant and I would stay their again[Less]
Friendly staff. Excellent room
I was running in the New York Marathon. We stayed here to make it easier to get to the start. VERY pleased to find the hotel organised a complimentary shuttle to the start, (which left exactly on[More] schedule) They also provided a shuttle to the ferry when we left.
Sure, it took a long time to get to Manhattan on our leisure days but the ferry journey past the Statue of Liberty was delightful and gave us a chance to talk to New Yorkers.
This new hotel had all the amenities one would expect and we found every single member of staff we encountered was friendly and helpful.
We had an excellent room and both slept even better than at home![Less]
Place is extremely comfy and the staff is very accommodating.[Less]
Great service....Poor elevators
This could be one of the best hotels for the value in New York City. The rooms are very clean and comfortable. The service staff was very welcoming, helpful, and friendly.
The elevators are the[More] problem. Two elevators to service all the guests in 200 rooms is not adequate. Check out time in the mornings is almost impossible. The elevators are in such high demand for people transporting luggage, that one who just wanted to leave could not get on. The elevators often stopped at our floor fully packed already. One could wait over twenty minutes to get on.[Less]
was very clean with very friendly staff. and was recently renovated. would recommend staying and right in the heart of times square[Less]
Room with a view
Located just off 8th Avenue you are within easy walking distance to 42nd Street and Times Square. Mr Karlos in Reception was excellent - full of smiles, very professional and happy to answer all[More] questions that were asked. The view from the room was great - nice to see the Empire State Building illuminated at night.
Breakfast is served in the Irish Pub located almost next door. .[Less]
location is great
Close to the Tir Na Nog bar/restaurant, Excellent Irish place, Shepherds pie was the best.[Less]
By Lia's Nana
This hotel is in the perfect location for visiting the city, Times Square area. Walking distance to everything. The hotel was extremely clean and well maintained. While I did not use the fitness[More] center, I did take a peak and it was clean and the equipment appeared to be in working condition. The laundry facilities looked clean and in working condition. Elevators were very clean and smelled wonderful! I would highly recommend this hotel for your visit to NYC/Times Square area and if ever back in NYC will definitely try to plan a stay.[Less]