Check in clerk was MIA for 5 min while several guests arrived. She was a bit short and never welcomed me as “Spire” member (1st time this has ever happened to me).
We got checked in and moved into
our room, my son killed a bug on the wall. The refrigerator was not on and was warm, the ice bucket was half full of old water
Overall, our stay was relaxing, but the hotel is a little worn. I’ve had better stays at other IHG hotels. [Less]