This was a very clean room. The housekeeping staff works really hard. The room is comfortable and well lit. There are plenty of outlet to charge devices. This is a very modern room with a comfortable
bed. The bathroom was very clean and roomy. The towels were excellent although a towel rack would have been useful. We had the two-story room which is rather unique. Both upstairs and downstairs were accommodating. The controls for heating and A/C were simple and effective.
Ok. Now the critique that keeps the review from being absolutely perfect. If you book online, be very careful how you click. If the reservation indicated non-refundable, then it truly is. Even three weeks away from arrival the reservation could not be changed. We were almost unable to be there for the first day. I called the front desk only to have them say that since I booked online my reservation was not cancelable and non-refundable. This is really quite a surprise to us. Most of the places my wife and I book have some flexibility, not here though. Be careful booking online.
Upon arrival we noticed that there were numerous construction vehicles in the parking area where we would normally park. Normally we're able to park directly in front of our room. So...now we go back to desk and ask what's going on. We're told there's construction on premise but they don't work on the weekend. Fine. Lucky us. But if there's going to be such a draconian cancelation policy the should be disclosure on whether there is construction on the property. So for the first two hours of being in our room we had a bunch of construction workers hanging out by our window. They left and the weekend began. The hotel should have been more forthcoming.
Aside from those two points the hotel was wonderful and I would stay here again. I'll just have to be specific with them. What is the cancellation policy, is there construction on premise, etc. [Less]