Have stayed here over a few years and hotel rooms were tired laterly. recent refurb across the whole hotel has brought it back to life , rooms (inc bathrooms) are completely refurbed.. room are[More] excellent now. Staff brilliant as per usual.. Will return to stay here more often...[Less]
Great room, attentive staff
On the whole, a lovely hotel. Checked in early, no issues. Room comfortable and trendy enough. Staff were polite and extra helpful. Only criticism is that the car park exit barrier requires a pass[More] code. This is situated on the front desk but I missed it. Take note of it and your stay should be delightful[Less]
Good facilities i.e. pool, gym etc. No problems encountered during stay.[Less]
Chester racecourse visit
Very comfortable hotel-if I stay in Chester again I would definitely try this hotel[Less]
By Jenny 60
Very enjoyable stay, Very helpful and friendly staff.Close to all ameneties.[Less]
OK but hard bed and needs spruce up
Well located functional hotel with convenient free parking (unusual in Chester).
Public spaces a bit tatty in places and due a visit from the decorators.
Clean room, Bed not up to competitor[More] standards, room a bit dated, free internet works. Breakfast OK but basic.
Staff efficient and helpful.[Less]
front desk girls very good helpful pleasant cheerful friendly[Less]
Good stay for 1 night
All is ok, reception, people, room, bathroom, bed quality etc.
Only a pitty that the dinner food is not that great.[Less]
Great service and comfortable stay
I stayed for one night and was surprised at the level of service I received. The check in was friendly and efficient and i was encouraged to sign up to the rewards programme, but not in a pushy way.[More] The benefits were explained in a straightforward fashion and the 10% saving on food and a free drink certainly helped! The room was spacious and the beds were comfy and the food was delivered quickly for dinner. The breakfast was excellent, with plenty of choice and good value. I would stay again.[Less]